How to Display the Repairability Index on French Marketplaces (Fnac, Amazon, Cdiscount, Boulanger)
What to show on product pages and packaging, which assets to send sellers, and how Fnac, Amazon, Cdiscount, and Boulanger enforce the Repairability Index.
You calculated the Repairability Index — now your French listings must show it. On Fnac, Amazon, Cdiscount, and Boulanger, a missing or inconsistent score is one of the fastest ways to lose sales: listing validation blocks, PDP corrections, or DGCCRF exposure.
This guide covers what French law requires at display, which files you send to each channel, and how the four major marketplaces typically enforce repairability compliance on product detail pages (PDPs).
Durability Index (TVs, washing machines): display rules are similar, but the pictogram and calculation grid differ. See our Durability Index guide if you sell those categories.
What must be displayed (regulatory baseline)
As brand or importer, you establish the score and supporting documents. Sellers (marketplaces, retailers, your own e-shop) display the score and pictogram near the price at the time of purchase. Rules for the scoring detail differ between online and in store.
For repairability-index categories:
| Element | Online (marketplace PDP, e-shop) | In store |
|---|---|---|
| Score out of 10 | Near the price | Near the price |
| Official pictogram | Marianne composite label | Same label on product or shelf signage |
| Scoring detail | Linked or accessible near the price on the product page | Accessible on request — e.g. from a salesperson |
Online, the scoring detail is not optional decoration: major French retailers link it directly on the PDP, next to the pictogram. A score without a matching calculation sheet is a common audit and marketplace rejection trigger.
In store, the buyer does not have to see the full breakdown on the shelf — but the retailer must be able to provide it on demand. Ripskore includes a printable QR code in every compliance package: the customer scans it to open the public scoring detail page, without having to ask a salesperson.
If you are unsure which categories are in scope today, start with our category overview.
The asset pack your sellers expect
Before touching any marketplace back office, assemble one regulatory asset pack per SKU (model reference sold in France):
- Official label — high-resolution pictogram (PNG or PDF)
- Scoring detail PDF — the file retailers upload or link on the PDP
- Excel calculation sheet — filled official
.xlsmgrid (audit trail) - Audit report — internal traceability; not always uploaded, but required for DGCCRF defence
- QR code — printable code opening the public scoring detail page; in store, it gives shoppers direct access to the breakdown without asking staff
Ripskore delivers all five after document validation. The scoring detail PDF and label are what you transmit to marketplace account managers or upload in seller portals; the Excel sheet backs up the published score if a retailer or the DGCCRF asks for proof. Share the QR code with retail partners for shelf or product signage when they want self-service access in store.
Marketplace-by-marketplace: what to verify
Marketplace interfaces change, but the compliance pattern is stable: you supply regulatory assets; the platform renders them on the PDP. Always verify on the product detail page, not only on category list cards (thumbnails often omit the index).
Fnac
Typical categories: laptops, vacuum cleaners, dishwashers, pressure washers.
What to check on the PDP:
- Repairability pictogram visible near the price
- Link to the official scoring detail (PDF or hosted equivalent)
- Score value consistent with your calculation sheet
Practical tip: Fnac is a strong reference for electronics and laptops. If you sell multiple SKUs, align the exact model reference on the listing with the dossier you built — variant mismatches are a frequent source of score disputes.
Amazon France
Typical categories: vacuum cleaners, laptops, garden tools, dishwashers (third-party and vendor listings).
What to check on the PDP:
- Repairability score and pictogram in the sustainability / product-information area (placement varies by category template)
- Accessible scoring detail for the buyer
- Consistency between bullet points, A+ content, and the regulatory score
Practical tip: Amazon may keep a listing live longer than a French specialist retailer while index data is missing — but that gap is still a regulatory risk (DGCCRF) and can trigger listing suppression if reported. Treat “published without index” as technical debt, not a safe state.
Cdiscount
Typical categories: budget vacuum cleaners, pressure washers, lawn mowers, entry-level laptops.
What to check on the PDP:
- Pictogram and score out of 10 near the offer block
- Link or button to the calculation sheet / scoring detail
- Same score on sponsored ads and on any other site where you republish the listing (another marketplace, price comparison site, etc.)
Practical tip: Cdiscount carries many imported and white-label brands with thin compliance processes. Missing-index PDPs are common — which makes early compliance a visible competitive advantage when retailers compare suppliers.
Boulanger
Typical categories: vacuum cleaners, dishwashers, laptops, garden equipment (same repairability-index families as other major retailers).
What makes Boulanger different: stricter listing validation. For in-scope references, Boulanger typically blocks publication of a new SKU until the supplier has provided the associated index assets — the dossier is a listing gate, not only a PDP cosmetic.
What to check:
- Before launch: confirm your account manager or supplier portal has accepted the label + scoring detail for the exact reference
- After go-live: PDP shows pictogram, score, and calculation-sheet access — same as Fnac or Darty
- Re-read the product title: some category pages mix out-of-scope variants (e.g. washer-dryers under washing-machine URLs) where a durability index would not apply
Practical tip: Do not rely on a quick category-page scan alone on Boulanger. Always open the PDP and confirm the index on the in-scope model you sell. For pre-launch importers, plan the compliance package before listing validation — “we will add the index later” usually fails with strict retailers.
Common display mistakes (and how to avoid them)
| Mistake | Risk | Fix |
|---|---|---|
| Score on packaging only, not on the PDP | Regulatory non-display online | Upload scoring detail + pictogram to every French online channel |
| PDP score ≠ calculation sheet | Retailer block, DGCCRF inaccuracy flag | Reconcile SKU, BOM, and prices before publishing |
| Calculation sheet link missing | Incomplete display near the price | Send the scoring detail PDF your seller portal expects |
| Wrong product variant documented | Audit failure on best-selling SKU | One dossier per France SKU; see our 4-file guide |
| Listing submitted before dossier is ready | Boulanger validation rejection, delayed launch | Prepare assets first — 72h workflow |
Pre-launch checklist (all four marketplaces)
| Step | Done? |
|---|---|
| Category confirmed in scope (repairability index) | ☐ |
| Score calculated on the official grid for this model | ☐ |
| Label + scoring detail PDF exported for the France SKU | ☐ |
| Excel calculation sheet archived internally | ☐ |
| PDP test: pictogram + score + detail link visible | ☐ |
| In store: label near price; scoring detail available on request (QR code optional) | ☐ |
| Retailer gate passed (especially Boulanger for new refs) | ☐ |
What if a listing is already live without the index?
- Pause paid campaigns on the affected SKU until the PDP is fixed.
- Produce or recover the regulatory asset pack (do not guess a score).
- Update the marketplace listing with pictogram, score, and scoring detail.
- Re-scan the PDP after 24–48 h — some platforms cache sustainability fields.
If you face a DGCCRF inquiry or retailer escalation at the same time, see our article on inspection risks and penalties.
In summary
Displaying the Repairability Index on Fnac, Amazon, Cdiscount, and Boulanger is not a single upload: it is a chain from technical dossier → official score → seller assets → PDP verification. Marketplaces differ in how strictly they block go-live, but the display obligation is the same.
Build the dossier once per model, transmit the label and scoring detail to each channel, and verify every French PDP before scaling paid ads or republishing the listing on other sales channels.